PRIVACY

Privacy Policy

Your privacy matters to us. This Privacy Policy explains how Expanse Digital collects, uses, stores, and protects information submitted through our website and application process.

1. Information We Collect

Depending on how you interact with us, we may collect:

  • Name
  • Email address
  • WhatsApp or phone number
  • Company or brand information
  • Advertising spend information
  • Website information
  • Information submitted through application forms
  • Information provided during qualification calls
  • Technical information such as browser or device information, where applicable

2. How We Use Information

We may use the information you provide to:

  • Review applications
  • Determine whether our services are a fit
  • Contact applicants
  • Conduct qualification calls
  • Provide the services requested
  • Communicate about services
  • Improve the website and our services
  • Maintain security
  • Comply with legal obligations

3. WhatsApp & Communication

If you choose to contact us through WhatsApp or another third-party communication method, that interaction is also subject to the privacy policy and terms of the platform you use. We do not control how those platforms handle your data.

4. Cookies & Analytics

Our website may use cookies or similar technologies that are necessary for the site and embedded tools, such as our booking calendar, to function correctly. We do not claim to operate any tracking or analytics platform that is not actually installed on the site. If we add analytics or advertising tracking in future, this policy will be updated.

5. Sharing of Information

We may share information with service providers or platforms where necessary to operate our business or deliver the services you have requested, such as scheduling, communication or hosting providers. We may also share information where required by law. We do not sell personal information.

6. Data Security

We take reasonable steps to protect the information we hold. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain information for as long as reasonably necessary for business, legal, accounting, security and operational purposes, after which it is deleted or anonymised.

8. User Rights

Where applicable law provides these rights, you may request access to, correction of, or deletion of your personal information. Contact us using the details below and we will respond within a reasonable period.

9. Third-Party Links

Our website may link to external websites and platforms. Those sites operate under their own privacy policies, and we are not responsible for their content or practices.

10. Children's Privacy

This website is intended for businesses and is not directed at children. We do not knowingly collect personal information from children.

11. Policy Updates

We may update this Privacy Policy from time to time. The version published on this page is the version that applies.

12. Contact